Immediate Actions to Improve Security of a Site or Venue
There are some simple, practical actions you can take immediately to help improve the security of
your site. This links with prior NaCTSO and CPNI advice. For further information click here
PEOPLE SECURITY ACTIONS
Posture and activity of security officers
One of the most disruptive measures to counter terrorists and wider criminality is a security force
that appears to be vigilant and proactively engages with the public. They do not want to be spoken
to by an officer and will actively avoid – this can and should be polite but professional. If they are
spoken to it is likely to make them feel very uncomfortable and exposed.
Where possible, for example at shift briefings, ensure that your security officers understand the
importance of this and are encouraged to do this where practical and reasonable to do so. For
example, if security officers patrol to areas in a car (such as a car park), encourage them to get out of
the car and engage with people, as simple as saying good morning.
For further information see: https://www.cpni.gov.uk/understanding-hostile-reconnaissance
Unpredictable security measures
Unpredictability results in uncertainty and erosion of confidence in the mind of the hostile who need
this predictable security arrangements so that they can plan for likely success. Where practical and
reasonable build in unpredictability for example, timings and types of assets and search regimes
deployed at your site.
For further information see click here
Recruit staff to be vigilant for and immediately report suspicious activity
Use existing staff communications such as morning/shift briefings, intranet etc to inform as to what
suspicious activity may look like, to trust their instincts and report immediately to the security
control room/police. In these communications ensure they know how to report (e.g. phone number)
convey how their reports will be taken seriously and investigated. Where possible showcase where
previous staff reporting has led to outcomes, both where there have been benign and security
outcomes; this helps promote confidence in reporting.
Recruit your normal site users (public) to be vigilant for and immediately report suspicious activity
CPNI research consistently shows that public using sites are generally willing to be vigilant for and
report suspicious or unusual activity. The issues are not being sure what to look for, how or who to
report to and having confidence that their report will be taken seriously and dealt with
Use your existing external corporate communication channels to encourage vigilance and reporting
by following CPNI’s simple guidance: https://www.cpni.gov.uk/resources/promoting-publicvigilance-and-reporting-sites
PHYSICAL SECURITY ACTIONS
•Ensure vehicle security barriers are operable and reinforce to staff your vehicle access
•Enhance your security presence where appropriate, consider staff patrolling in high visibility
•Ensure CCTV is working effectively and monitored
•Review your access controls. Where appropriate close unnecessary entrances to prevent
•Ensure infrastructure, such as signage, lighting, floor level signs, stairs etc. are clearly
marked and labelled.
•Prepare floor plans
•Establish if your control room is capable of being operationally effective against different
attack types and can be secured and protected
•Check critical systems and equipment such as PA systems
•Ensure control rooms have alternative means of communication such as mobile phones with
spare batteries, chargers etc.
•Consider the protection requirements for any queues of people created by additional search
measures (CCTV, position of the queue etc.) Ensure security barriers are operable and staff